Charlotte Neighborhoods Coveredfor fire restoration calls

Coverage currently includes Charlotte ZIP codes 28202 through 28217, 28223, 28226, 28227, 28244, 28262, 28269, 28270, 28273, 28274, 28277, 28278, 28280 and 28282. That spans Uptown, the historic neighborhoods south and east of the center, SouthPark, the University City area in the northeast and Ballantyne and Steele Creek in the south.

The neighborhood pages below focus on areas where housing type changes how a fire recovery works: century-old homes with plaster and crawlspaces, mid-century ranches, condo towers, apartment communities and newer two-story suburban houses. If your neighborhood is not listed but your ZIP code is covered, your call can still be connected. If your address is outside these ZIP codes, the call may not be connected.

A fire in a 1920s Dilworth bungalow and a fire in a 2005 Ballantyne two-story raise different questions. Older homes have plaster, solid wood and crawlspaces, and may sit in historic districts. Newer homes have open foyers, engineered framing and homeowners associations. Condos and apartments bring building management and shared walls into the picture. The neighborhood pages explain those differences so you can ask the right questions on your call.