Terms of Service

Fire Damage Restoration Charlotte is a call-in referral service. When you call, your own call is connected to an independent local contractor who speaks with you on that call. We do not do the work, we do not employ the contractors, and we do not collect forms or contact you later. Any agreement about work is made directly between you and the contractor during or after your call. The information on this site is general and not professional advice.

By using this website or calling the number on it, you agree to these terms with Muhammad Zeeshan, who operates Fire Damage Restoration Charlotte. If you do not agree, please do not use the site or the number.

The phone number on this site routes your call to an independent contractor that serves your area. Contractors are separate businesses. They are not our employees, agents or partners, and we do not supervise or control their work, scheduling, warranties or business practices. Availability depends on your location and on contractors accepting calls at the time you call.

Any estimate, contract, schedule, payment arrangement or warranty is between you and the contractor alone. Before agreeing to work, confirm the contractor's licensing, insurance and references as appropriate for the job and for North Carolina, read any written agreement carefully, and keep copies. We are not a party to those agreements and are not responsible for their performance.

Guides, service descriptions and neighborhood pages are general information compiled from public sources. They are not legal, insurance, medical, engineering or safety advice, and they may not fit your situation. Rely on an on-site assessment by a qualified professional, your insurance policy and the relevant authorities for decisions about your property.

This service is not an emergency service. If there is fire, smoke, a gas smell, an electrical hazard or anyone is in danger, call 911 first. Do not enter a damaged building until the fire department or another authority says it is safe.

By calling, you choose to be connected to a contractor on that same call. Calls may be recorded by the call-routing provider or the contractor for quality and dispute purposes, and you will be informed where recording occurs. Calling does not give us or anyone else permission to call, text, email or market to you later, and we do not do so. Anything arranged after your call is agreed between you and the contractor during the call.

The text, design and images on this website belong to the site operator or are used with permission. Some images are illustrative and were created with AI image tools; they do not show specific jobs or contractors. You may share links to pages but may not copy substantial portions of the site without permission.

Links to government agencies and other sources are provided for information. We do not control those sites and are not responsible for their content or practices.

The website and referral service are provided as is and as available. To the fullest extent allowed by law, we disclaim all warranties, express or implied, including warranties about the quality, timing or results of any contractor's work and about the accuracy or completeness of the information on this site.

To the fullest extent allowed by law, the site operator is not liable for any indirect, incidental, special or consequential damages, or for any loss arising from work performed or not performed by a contractor, from your reliance on information on this site, or from your use of the service.

You agree to indemnify and hold harmless the site operator from claims arising out of your misuse of the website or service or your breach of these terms, to the extent allowed by law.

These terms are governed by the laws of the State of North Carolina, without regard to conflict-of-law rules. Any dispute that cannot be resolved informally will be brought in the state or federal courts located in Mecklenburg County, North Carolina, unless the law requires otherwise.

We may update these terms from time to time. The version on this page applies when you use the site or call. Questions about these terms can be raised by calling the number on this website and saying your call is about the website. These terms are provided for information and should be reviewed by the operator's legal adviser.